Frequently Asked Questions
Your questions answered about our services, processes, and accreditations.
Residential & Driveway Questions
A professionally installed driveway will look great and perform well for many years with proper maintenance. The exact lifespan depends on the materials chosen, the ground conditions, and everyday use — we'll talk you through what to expect during your free site survey. All our work is guaranteed.
For asphalt: occasional weed removal along the edges and the odd pressure wash to keep it looking fresh. For block paving: re-sanding the joints from time to time and pressure washing as needed. We're always happy to advise on keeping your surface in top condition.
Yes. It is illegal to drive over a full-height kerb to access your property. You must apply to your local council for a vehicle crossing (dropped kerb). White & Sons handles the entire application and installation process.
It depends on the size and scope of the project. We'll always provide a clear programme before starting any work so you know exactly what to expect.
All our work is guaranteed. The length of the guarantee depends on the work carried out and the sub-base, and we'll confirm the details in your written quotation.
Yes. We provide free, no-obligation site surveys and detailed written quotations for all residential projects. Our surveyor will visit your property, discuss your requirements, and provide a comprehensive quote within 5 working days.
We cover Dorset and the New Forest area of Hampshire, including Bournemouth, Poole, Christchurch, Bearwood, Wimborne, Ferndown, Verwood, Ringwood, Lymington, New Milton, Milford on Sea, Brockenhurst, and surrounding areas.
Commercial & Trade Questions
Yes. White & Sons provides full Risk Assessments and Method Statements (RAMS) for every commercial project, backed by ongoing health & safety training across our workforce.
We carry £10 million Public Liability Insurance and £10 million Employers' Liability Insurance, which are renewed annually and available on request.
Our fleet includes excavators (1.5t to 13t), rollers (ride-on and walk-behind), pavers, planers, loading shovels, and a range of commercial tipping vehicles. All operated by CPCS-certified staff.
Yes. We regularly work as a groundworks subcontractor on CDM-managed construction sites for main contractors, house builders, and developers. We are experienced with all major contractor management systems.
Yes. We offer both fixed-price lump sum and measured-rate contracts depending on the project scope and client preference. Fixed-price quotations are provided following a detailed site survey and review of project drawings and specifications.
Our workforce holds CSCS cards (Green Labourer, Skilled Worker/Operative, and Supervisor) and Street Works Operative certification for works on public highways. Our plant operators hold CPCS cards including 360° Excavator and Ride-On Roller. We also have First Aid at Work trained personnel, Abrasive Wheels certification, and we invest in ongoing health & safety training and professional development.
Yes. For live commercial environments such as retail parks, office complexes, and industrial estates, we regularly work outside normal business hours to minimise disruption to tenants and customers.
Schools & Education Questions
We carry out school works during holiday periods wherever possible, keep sites secure and fenced, and maintain a strict no-smoking, no-swearing, no-radio policy. Our teams are briefed on each school's procedures before works begin.
Absolutely. We have extensive experience delivering projects within 6-week summer holidays, Easter breaks, and half-terms. Our project managers create phased programmes with contingency plans to guarantee completion before term starts.
We install playground macadam and coloured asphalt, MUGA (Multi-Use Games Area) surfaces, car park asphalt, pathway block paving, safety surfacing (wet pour rubber), and thermoplastic play markings.
Yes. We install a comprehensive range of thermoplastic play markings including hopscotch, number grids, running tracks, and multi-sport court lines for netball, football, basketball, and tennis.
We work on school sites during holiday periods wherever possible. Where any part of a site is occupied, we implement secure site compounds, daily sign-in/sign-out logs, visible ID badges, and brief our teams on the school's specific safeguarding procedures before works commence.
Yes. We work with individual schools, Multi-Academy Trusts, and local authority maintained schools across Dorset and Hampshire, and can provide the documentation required for trust-level approval processes.
Public Sector Questions
We have completed projects for Dorset Council, BCP Council, Hampshire County Council, housing associations, NHS trusts, and various parish councils. Our work includes highway maintenance, footpath renewal, car park resurfacing, and community facility improvements.
Yes. For highway and public space works, we prepare detailed traffic management plans including signage, barriers, diversions, and road closure applications as required by the local highway authority.
Yes. We carry £10 million Public Liability Insurance and £10 million Employers' Liability Insurance, meeting or exceeding the requirements of all public sector contracts we work on.
Yes. We provide daily photographic progress reports, weekly programme updates, and completion certificates as standard on all public sector projects. We are experienced with the reporting requirements of local authorities and housing associations.
Yes. We have delivered highway works under both Section 278 (works on the existing highway) and Section 38 (new roads to be adopted) agreements, working to adoptable standards and liaising with the highway authority throughout.

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